Who are we?

Château de Mauvilly, prestigious bed and breakfast in Burgundy.

Adresse: 2 chemin du Château 21510 Mauvilly

Email: contact@chateaudemauvilly.fr ou

phone:07 88 52 16 63

+33 (0)7 88 52 16 63

Site Web : https://chateaudemauvilly.fr/

Owner and controller of your personal data: Château de Mauvilly

Definition and nature of the data

When using the services that can be accessed on our website, https://chateaudemauvilly.fr/ we may ask you to provide us with personal data. “Personal data” means any data that can be used to identify an individual, e.g. your surname, first name, telephone number or e-mail address, and any other information you choose to provide to us.

Use of the personal data collected

Your personal data is collected for one or more of the following purposes:

• To carry out customer management, including reservations, invoices and follow-ups,
• To build up a file of users, customers and prospects,
• To provide commercial and service usage statistics,
• Meet our legal and regulatory obligations.

When requesting your personal data, we will inform you whether certain data must be provided or whether it is optional.

Comments and guestbook

When you leave a comment on our website, the data entered in the comment form and guestbook, your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymised string created from your email address (also called a hash) can be sent to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Our website also uses Askimet to regulate unwanted comments. Their privacy policy is available here: https://automattic.com/privacy/

Contact form

The website https://chateaudemauvilly.fr/ uses the WP Forms module for its contact form. When you fill in fields, the information requested is mandatory, as this information is required to provide you with information about our products and services or to enable you to make a booking or enquiry. If this mandatory information is not provided, we will not be able to provide you with what you expect.

We collect information that you provide voluntarily, such as when you fill out a contact form. The personal information collected may include your first and last name, e-mail address, telephone number, company position, title, company name or any other personal data that you have voluntarily entered on the open fields of the form.

You will be asked to give your consent to the use of your personal data in the context of our commercial exchanges in order to validate the sending of the form.

Cookies

If you leave a comment on our site or in the guestbook, you will be asked to save your name and email address in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

What is a Cookie?

A cookie is a set of data stored on the hard disk of your terminal (computer, tablet, mobile) by your browser software when you consult an online service.

Cookies stored by us or by third parties when you visit our sites and applications do not recognise you personally as an individual, but only recognise the device you are using. Cookies do not store any sensitive personal data but simply give information about your browsing so that your terminal can be recognised later.

Cookies do not cause any damage to your device, but make it easier for us to find your preferences, pre-fill certain fields and adapt the content of our services.

Only you choose whether you want to have cookies saved on your device and you can easily control the saving of cookies.

What cookies are on our site?

• The functional cookies that we issue enable us to adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.), according to the hardware and viewing or reading software that your terminal has; to facilitate your searches by keeping your automatic searches; to improve your user experience by pre-filling certain fields in our forms.

• The statistical (or analytical) cookies that we issue enable us to get to know our site better and to improve our services by establishing statistics and volumes of frequentation and use (sections and content visited, routes, etc.).

With your prior consent, we automatically receive and store information from your computer and browser:

Adresse IP
Zone géographique
The material used
The page visited
Actions taken on the site

We use recognised tools such as Google Analytics to collect statistics on user behaviour.

You can also prevent Google from collecting and using data (cookies and IP address) by downloading and installing the browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=fr

For more information on the relevant terms of use and data privacy, please see http://www.google.com/analytics/terms/fr.html

Disabling cookies: Most browsers accept cookies automatically, but if you wish, you can change your browser options to block them for future use. The ‘Help’ section of the toolbar of most browsers tells you how to prevent your device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies completely. Visitors to the site who disable their cookies will still be able to navigate certain pages of the site, but some features may be inactive.

Use and transmission of personal data

We do not sell, trade or transfer your personally identifiable information to third parties.

You can always contact us by post, e-mail or telephone to consult the personal data we hold about you.

Duration of data storage

Your personal data is kept for no longer than is necessary for the purposes for which it was collected.

Thus, in the context of our commercial relations, your data will be kept for the duration of our contractual relationship and for the legal limitation period as from the end of the said contractual relationship, when it is of administrative interest, in particular for the establishment of proof of a right or a contract.

Data collected for commercial prospecting purposes will be kept for a period of 1 year.

The rights you have over your data

You have the right to access, rectify and delete your personal data, as well as the right to limit the processing and portability of your data. You also have the right to object on legitimate grounds to the processing of your personal data and the right to object to the processing of your data for canvassing purposes. Finally, you have the right to lodge a complaint with the CNIL.

You can exercise these rights at any time by contacting the owner SASU du Château directly (see our contact details above).

Lastly, any request by post or e-mail must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply should be sent. A reply will be sent to you within one to three months of receiving the application.

Recipient of the data collected

Only our employees, the services we use and trusted third party applications may have access to your personal data. Government agencies may also be recipients of your personal data, exclusively to meet legal obligations.

Transmission of your personal data

We will not transfer any personal data to a country outside the European Community without your explicit consent.

How we protect your data

Your personal data is stored in our databases and at our hosting company IONOS whose data centres are located in Germany.

We aim to always store your personal data in the safest and most secure manner, and only for as long as is necessary to fulfil the purpose of the processing. For this reason, we take all appropriate measures to prevent as far as possible any alteration, loss or unauthorised access to your data.

To this end, we take appropriate physical, technical and organisational measures to prevent as far as possible any alteration, loss or unauthorised access to your data.

Our hosting provider IONOS protects its servers with multiple firewalls and carries out regular maintenance and technological security monitoring.

Our site complies with the HTTPS protocol by integrating an SSL certificate which ensures the security and encryption of information and data transfers.

Implementation procedure in case of data leakage

In the event of a leak and/or breach of security systems, the server or site will be shut down while the breach is found and repaired. Consent

When you choose to provide your personal data, you expressly consent to the collection and use of your personal data in accordance with this Privacy Policy and applicable law.

Changes

We may change this policy from time to time, and if we do we will post changes on this page. If you continue to use the Services after these changes are in effect, you accept the revised policy.

Contact

If you have any questions about this privacy policy, please contact us by email: contact@chateaudemauvilly.fr